FAQ

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1) How does GB work?

Refer to the user manual Or Click on the link.

2) How long does GB take to clean a room?

It depends on the size of the room and amount of cleaning required.

3) Will I need to charge GB every time I clean?

No, GB has self-charging feature. It automatically returns to the home station or charging dock when battery is low and can resume cleaning from the same point where it left from.

4) How long does GB take to charge?

It takes 5 – 6 hours to fully charge the GB.

5) How long does GB work on single charge?

GB usually works up to 3 hours depending on the model & modes used while cleaning.

6) Will GB fall down from the stairs or from a height?

GB has cliff sensors which prevents it from falling from stairs or a height.

7) Does GB clean corners & along the the walls?

GB has spinning side brushes that cleans next to walls, most corners & other tough to reach places.

8) How often should the filters & brushes be replaced?

According to the instructions, it is recommended to replace the brushes & filters after every 3 months depending on the usage.

9) How do you select the correct GB model/robot for you?

Please find the link to select the adequate or suggested robot for your use.

OR

Can Email or talk to our customer care executive – +91 9321318430

10) Can we use disinfectants or Phenyl in water tank?

We don’t recommend the use of any disinfectants or phenyl in water tank.

11) How to do regular maintenance of GB?

You have to clean the robot/Dustbin/ Brushes after every use or after 2 – 3 uses depending on the type of cleaning done and amount of dirt collected.

12) Can we operate GB from anywhere?

Yes, you can control and operate GB from anywhere over internet, through mobile application.

13) Warranty for the product? Can we take extended warranty?

Warranty is for 18 months on the product & 6 months on battery in case of manufacturing defect.

Extended warranty can be purchased on the product. Please refer to the warranty policy for the same.

Note: For more questions please contact us on +91 9321318430 or email us on info@purebot.in

We will be happy to help you.

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